At Spark Mowers, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help with easy returns and refunds.
✅ 30-Day Return Guarantee
You can return most items within 30 days of delivery for a full refund if:
- The item is unused and in original condition
- It’s returned in the original packaging
- You have the receipt or proof of purchase
Note: Used or damaged items due to misuse are not eligible for return.
📦 How to Start a Return
To begin a return, simply:
- Email us at support@sparkmowers.shop with your order number and reason for return.
- Wait for our team to send you return instructions.
- Ship the item back to the return address provided.
Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong item or defective product).
💵 Refund Process
Once we receive and inspect your returned item:
- We’ll notify you by email
- If approved, your refund will be issued to your original payment method within 5–10 business days
Please note: Shipping fees (if any) are non-refundable.
❌ Non-Returnable Items
We do not accept returns on:
- Items marked as final sale
- Customized or special-order items
- Products returned after 30 days
📩 Questions or Help?
Need help with a return or refund? Our support team is here to assist you!
Spark Mowers
📧 support@sparkmowers.shop
📞 (505) 378-3262